What we do
We go beyond client “satisfaction” and “promoter” scores to show you what’s really going on today. Then we show you what needs to be done to achieve positive change for tomorrow.
When “Customer Satisfaction” is Unsatisfactory
The days of customer satisfaction and Net Promoter scores are over.
Learn about the latest in customer relationship assessment.
Relationship Blind Spots
If you think a customer relationship is better than the customer does, the consequences could be severe. We show you how to avoid relationship ‘blind spots’
The Numbers on Retention
Better customer retention can add millions of dollars per year in revenue.
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It’s Marketing time
Hillster Marketing has signed a Strategic Partnership with leading American client relationship consultancy firm, Brookeside, to deliver their innovative Sales Equity client relationship value measurement software and associated training programs to Australian organisations.
Hillster Consulting’s people are all experienced professionals dedicated to ensuring real results. Hillster Consulting was founded by its Director, Nick Hill, in 2009 after a successful career in marketing for organisations around the world.
